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| Our Approach to Quality | ||
The
Apollo Hospitals Colombo brand exudes the three C's that make great
hospital organizations: Care, Compassion and Competence. The entire approach
to service delivery is what makes Apollo stand apart since the brand has
been built on strong beliefs in certain core values. Apollo Hospitals
Colombo's commitment to clinical protocols, highest degree of care, infection
control, patient and family education and the service delivery. Apollo Hospitals Colombo lays much emphasis on brand development, which is not necessarily through financial planning and investment alone, but through long term brand sustenance strategies. This commitment to maintain standards and raise the bar in medical care extends from all patient care professionals senior management and is cascaded down to each and every employee in the institution. Apollo Hospitals Colombo has significantly developed an identity that differentiates it from others in the marketplace. One of its foremost qualities is the promise of trust that Apollo Hospitals Colombo evokes. The hospital is proud of the strong customer loyalty displayed by its clients and strives to sustain that faith at every level of its service delivery. Apollo Hospitals Colombo functions under a technical support and franchise agreement with Apollo Hospital Enterprises Limited of India. Apollo is a powerful brand name in healthcare and ranks amongst the best healthcare brands in the world. The measure of its brand power is demonstrated by the loyalty of clients who are quality conscious and look for superior service delivery. Apollo continues to generate both volumes and revenues making it the undisputed leader in the local high quality health care segment. Apollo Hospitals Colombo functions under a technical support and franchise agreement with Apollo Hospital Enterprises Limited of India. Apollo is a powerful brand name in healthcare and ranks amongst the best healthcare brands in the world. The measure of its brand power is demonstrated by the loyalty of clients who are quality conscious and look for superior service delivery. Apollo continues to generate both volumes and revenues making it the undisputed leader in the local high quality health care segment. Our primary concentration at Apollo Hospitals Colombo has always been quality of care for our Patients. We are the only hospital in Sri Lanka to have a hospital wide quality assurance infrastructure. Our technical agreement with Apollo Hospitals India provides us with expert support and guidance to become a Joint Commission International (JCI) accredited hospital. JCI send experts at predetermined intervals to evaluate and carefully screen hospitals, based on the quality of care, procedural availability, pricing, and overall patient experience. Apollo Hospitals Colombo continually monitors and re-evaluates our partner hospital network through patient feedback, research, and onsite visits to JCI accredited hospital in India. We are committed to the best medical practice standards of care, as governed by the accreditation standards and provide our patients with world-class treatment. Apollo Hospitals Colombo works to ensure that the experience itself, from the quality of nurses and standards of hygiene to post-treatment recovery services, is exceptional. Our continued success depends entirely upon our reputation for world-class surgical services as we strive towards JIC accreditation. |
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