If
you need assistance working out our billing structure we can direct you
this desk to explain the modes of payment and discuss any queries you
may have related to our hospital.
Members of Health Insurance cover :
The hospitalisation
costs for patients who have health care or medical insurance are charged
in accordance with the Apollo hospital fees. The
hospital account is normally sent directly to the insurance company for
payment.
The member or patient, however, remains responsible for the hospitals final bill. This is especially in cases where the health care or medical insurance fails to pay the account or only partially settles the bill.
The member or patient, however, remains responsible for the hospitals final bill. This is especially in cases where the health care or medical insurance fails to pay the account or only partially settles the bill.
Accepted Currency :
Apollo Hospitals
Colombo accepts bank guaranteed cheques only with prior arrangement from
the management.
All main credit cards and cash payments are accepted. Please note that people paying with debit or credit cards may be subject to a 3% bank charge fee. The hospital reserves the right to refuse admission to a patient who has not paid in full.
Refunds :
Please note that, in the interests of safety, no cash refunds will be made. Unless authorized by the operations manager in special cases.
All main credit cards and cash payments are accepted. Please note that people paying with debit or credit cards may be subject to a 3% bank charge fee. The hospital reserves the right to refuse admission to a patient who has not paid in full.
Refunds :
Please note that, in the interests of safety, no cash refunds will be made. Unless authorized by the operations manager in special cases.
Private patients (who do not have medical insurance cover) are required to make a payment in advance on admission. The amount is based on the estimated cost of the treatment and will be offset against the final account upon discharge, you may find during your stay at Apollo there may be additional investigations required post treatment and any phone calls and extra meals will also be payable on discharge.